Do you have questions? Let's work through them together! 
Browse our frequently asked questions below, or contact us with more specific inquiries.

Collapsible content


Please allow 7 to 10 business days for production lead time before shipment.


We currently offer shipping across Canada. 

We provide Expedited Parcel shipping through Canada Post, which includes tracking and delivery confirmation. 

The estimated delivery time for Expedited Parcel within Canada is 7 to 12 business days. Once your order has been processed, you will receive a shipping confirmation email with Canada Post tracking details. 

Please note that we are unable to change the delivery address once the order has been dispatched. 

YUKINHA is not responsible for lost or stolen items or late deliveries due to circumstances outside our control.

If you have any further questions or concerns about the shipment of your order, or if you would like to arrange a local pickup, please feel free to contact us at info@yukinha.com


For hygiene reasons, all earrings are final sale.

Returns or exchanges will only be accepted for defective items. Please contact me at info@yukinha.com to arrange.


Polymer clay jewelry 
Most of our polymer clay jewelry is made with 316L surgical stainless steel , a medical-grade metal known for its hypoallergenic properties. This makes it an ideal choice for individuals prone to allergies, ensuring a comfortable and safe wearing experience.

The 316L grade is nickel-free, lead-free, cadmium-free, and scratch, rush, and tarnish-resistant, ensuring that our jewelry is durable and long-lasting.
Please see the description of the item for the detail.

Freshwater Pearl & gemstone jewelry
They are made with genuine freshwater pearls, gemstones, and 14K Gold-Filled components and chains. 

Freshwater pearls and gemstones are natural materials and may vary in colour, tone, lustre, shape, or size. It means all pearl & gemstone jewelry is one-of-a-kind, just like you.

What is Gold Filled?
Gold Filled is an American metal manufacturing process and legal standard of quality. GF is two sheets of solid karat gold. These sheets are bonded over (or for wire, rolled in a tube) a core of brass. For a piece of jewelry to be legally stamped with the telltale ‘GF’ marking, its weight must be at least 1/20th gold. This explains the typical stamp you would expect to see on gold filled articles: “1/20 14K GF”, which means that 5 percent of the piece is 14 karat gold.

Due to the surface layer of gold-filled jewelry being about 100 times thicker than any plating, gold-filled pieces tend to last much longer and are considered ‘lifetime jewelry.’

Can someone be allergic to Gold Filled?
All 14K Gold-Filled components and chains we use are nickel-free, cadmium-free, and hypoallergenic. It's highly unlikely to cause an allergic reaction, making it a great choice for those with sensitive skin.
However, please note that there are many types of metal sensitivities, and each individual's allergy sensitivity is unique. 


- Polymer clay is naturally flexible and durable, but avoid bending your jewelry to maintain its shape and strength.

- Pearls and gemstones are genuine and not waterproof.

- Remove your jewelry before showering, swimming, exercising, and sleeping.

- Handle your jewelry with great care, store it in a secure place, and avoid contact with moisture, perfumes, hairsprays, or body lotions.

- By giving your jewelry some extra tender loving care, you can enjoy their beauty for years to come!